We will accept returns within 7 Day after purchase if the following conditions are met:
Returns/exchange requests need to be made within 7 days of the delivery of the product.
All Hashboosh items should be returned in an unmarked, unused condition with the original packaging and tags in place, along with the original sales receipt.
Any items that have been altered or repaired by an external repair service will not be accepted for a refund or exchange.
If your order has already been shipped, we invite you to wait until it arrives and then you can exchange/cancel your order by contacting our orders team to request its return by dropping an email to email@example.com with your order details.
To start a return, you can contact us at firstname.lastname@example.org. If your return request is accepted, we’ll let you know the instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items should be dispatched within 48 hours after the return request is raised and approval is provided.
You can always contact us for any return question at email@example.com.
For seamless returns, kindly ensure the product is packed in the same way it was packed and sent to you.
After inspection we will confirm whether the Products are in an acceptable condition or not. This confirmation will be sent to you within 7 working days after we receive the shipment.
Any returned item received by us that does not meet the above mentioned conditions will not be accepted, and will be returned to the customer at their expense. No amount will be reimbursed in this case.
In case of Cash Refunds, a flat shipping fee of INR 100/- per product will be deducted from the refund amount.
Exceptions / Non-returnable items
Certain types of items (such as Accessories) cannot be returned, custom products (such as special orders or personalized items), and Discounted Products. Please get in touch if you have questions or concerns about your specific item.